---

Shipping Policy

At Rika, we are committed to delivering your order as quickly and safely as possible.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery within Egypt typically takes 2–5 business days, depending on your location.

• Delivery times may vary during holidays, promotions, or unforeseen circumstances.

Shipping Fees

• Shipping fees are calculated at checkout based on your delivery location.

• Any applicable shipping charges will be displayed before completing your purchase.

Order Tracking

• Once your order has been shipped, you will receive a confirmation message with your tracking information, if available.

Delivery

• Please ensure that your shipping address and contact information are accurate before placing your order.

• We are not responsible for delays caused by incorrect or incomplete shipping information.

Delayed or Lost Orders

• While we work with trusted shipping partners, unexpected delays may occasionally occur.

• If your order has not arrived within the expected timeframe, please contact our customer support team, and we will assist you as quickly as possible.

Damaged or Incorrect Orders

• If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and provide clear photos of the item and packaging so we can resolve the issue promptly.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help.